Return Policy for MBF Consulting Services
At MBF Consulting Services, we are committed to providing exceptional financial consulting services to entrepreneurs and small business owners. We understand that situations may arise where you may need to request a return or refund for services rendered. Please read our return policy carefully to understand our procedures and guidelines.
1. Eligibility for Returns
We offer returns and refunds under the following circumstances:
- Cancellation of Services: If you decide to cancel our consulting services before they have commenced, you may be eligible for a refund. The refund amount will be determined based on the progress made in preparing your financial strategy and any administrative costs incurred.
- Unsatisfactory Services: If you are dissatisfied with the quality of our consulting services, please contact us within 30 days of the service delivery. We will assess the situation and, if deemed necessary, provide a partial or full refund based on the circumstances.
2. How to Request a Return
To request a return or refund, please follow these steps:
- Cancellation: If you wish to cancel your services, please contact our customer support team at [contact email/phone number] as soon as possible. We will guide you through the cancellation process and initiate any applicable refunds.
- Unsatisfactory Services: If you are unsatisfied with our services, please contact our customer support team within 30 days of the service delivery. Provide specific details about your concerns and reasons for the refund request.
3. Refund Process
Once we receive your return request, we will review it and respond promptly. The refund process may include:
- Cancellation: If you cancel services before commencement, we will assess the work completed and any applicable administrative costs. A refund will be issued accordingly.
- Unsatisfactory Services: If your request for a refund due to unsatisfactory services is approved, we will process the refund within [number of days] after our decision. The refund will be issued to the original payment method used for the transaction.
4. Non-Refundable Services
Please note that certain services and fees may be non-refundable, including but not limited to:
- Credit evaluation and analysis services.
- Customized financial strategies and plans.
- Services provided after 30 days from the date of delivery.
5. Contact Information
For any questions or concerns regarding our return policy, please contact us at:
info@mybetterfico.com
305-434-4596
6. Changes to the Return Policy
MBF Consulting Services reserves the right to modify or update this return policy at any time. Any changes to the policy will be posted on our website and become effective immediately.
By choosing to use our consulting services, you acknowledge that you have read, understood, and agreed to our return policy as stated above. We are dedicated to delivering top-quality financial consulting services and are here to assist you with any questions or concerns you may have.